About Us

BFC Exchange is a trading name of BFC Bank Ltd authorised by the Financial Conduct Authority under the Payment Service Regulations 2009 for the provision of payment services. FCA Registration Number 504599. We specialises in Money Transfer and Currency Exchange so whether you’re sending money home to your loved ones or going on holiday and need foreign currency, we have your Money Transfer and Currency Exchange needs covered.

Our History

We started in 2003, giving our customers the opportunity to send their hard earned money overseas and delivering great rates on foreign currency exchange. We are regulated by the Financial Conduct Authority for the provision of payment services.

In 2008, BFC Exchange became part of BFC Group Holdings W.L.L after Bank Alkhair, the Islamic Financial Services Group bought a controlling stake in several companies, these include; Bahrain Financing Company (BFC) in Bahrain and Bahrain Exchange Company (BEC) in Kuwait.

Since then, due to great success, BFC Group has grown its retail operations even further, opening up BFC Forex & Financial Services PVT Ltd (BFC Forex) in India and BFC Exchange Malaysia Sdn.Bhd. (BFC Exchange) in Malaysia.

In October 2016, BFC Bank received authorisation by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA) in the UK for a banking licence.

Our Services

We work had to build a brand that is as strong as a bull and that thousands of customers know and trust. We take pride in what we do, and always strive to improve our money transfer and currency exchange services.

We are now over 10 years old and still growing fast, we have over 46,000 pay-out agents in over 30 countries worldwide and we have over 15 branches, predominantly based around the London area.

BFC Exchange is committed to excellent Customer Service

We have a Customer Service Team dedicated to making our services convenient, safe and reliable. Have a question for us? Please contact our BFC Exchange Customer Service team.

Our Values, Vision & Mission 

Our core Values, Vision & Mission reflect our commitment to our customers by ensuring that they receive a service which is reliable, safe and convenient every time.

Our Values

care

We are passionate about understanding our customers and responding in a manner that meets their needs.

Knowing that we are part of a family who look out for one another.

trust

We are open, honest, accountable and operate in everyone’s best interest.

We work together to create a culture of respect and appreciation for all.

efficiency

We work hard looking for ways to improve our operations through creativity and innovation.

Building a professional multi-cultural team, to connect with our customers.

Our Vision

To be the prominent money service company that fully engages with our customers, keeping money flowing across borders.

Our Mission 

Providing trusted money services in the most caring and efficient way making a positive difference in the lives of our customers.