covid-19 notice bfc

Customer Notice

To prevent the spread of Coronavirus and to protect the wellbeing of our customers and staff, we kindly request that all customers visiting our branch locations where possible to avoid making payments to us in cash.

Alternatively, you can make payments for your transactions through debit cards and online bank transfers.

Due to the Coronavirus pandemic we have temporarily stopped registrations of new customers at our branch counters. Our BFC SmartMoney APP and Web Portal are working as normal for our current customers. All new online registrations via www.bfcsmartmoney.co.uk are temporarily on hold.

If you wish to register to set up an account with us this can be done by contacting our customer sales support team on +44 203 983 5640 or by emailing csuk@bfcexchange.co.uk. All our registered customers can make a transaction by contacting our call centre sales team over the phone on +44 203 983 5640, if you prefer not to visit one of our branch locations.

Our Barkingside, Croydon, Upton Park, Southall, Tooting, Hounslow and Wembley branches are open during the hours of 10AM – 5PM (Mon-Sat).
King William Street and Stratford branches are closed temporarily.

We thank all our customers for your continued support and understanding.

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